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Critical IT infrastructure maintenance
Critical IT infrastructure maintenance is a highly specialized service, designed for information management systems based on Oracle, MS SQL or other database platforms. It includes general server administration tasks such as service check, event log monitoring, account management, software updates and patches, script management or specialized user authentication system support, e-mail system maintenance etc. This service ensures system availability during specified timeframe through constant monitoring and control of service level agreements.
IT infrastructure availability
IT infrastructure availability service covers proactive monitoring of critical servers, storage arrays and other IT infrastructure; preventive maintenance of IT equipment and equipment recovery from unplanned downtime according to agreed timeframe, backup and restore system administration tasks such as backup results validation, procedure testing, backup plan or strategy analysis, tuning and testing.
If you need more information, just send us an e-mail to firstname.lastname@example.org.